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Customer Service - (Beni Suef)

OPPO Egypt
Beni Suef, Beni Suef
OPPO Egypt  logo

Customer Service - (Beni Suef)

Beni Suef, Beni SuefPosted 2 months ago
30Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

1. Receiving the customers
2. Handle the customer complaint
3. Register all data on the System ( customer data and mobile data )
4. Complaint analysis 
5. Troubleshooting
6. Contact with the maintenance department
7. Deliver the mobile to the customer after fixing
8. Contact with the warehouse department for the accessories and spare parts price.
9. Receiving money from the customer
10. Contact with the financial department to finalize all financial cases
11. Report to the manager
 

Job Requirements

 

  • Max. age: 29-30
  • Proven customer support experience.
  • V.good English language command.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

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