Associate System Engineer

Full Time

On-site

Target Integrated Systems -
Maadi, CairoPosted 1 year ago

64Applicants for1 open position

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Job Description

“Associate Data Management & Backup Engineer”

Tasks and Responsibilities

Consult with clients to understand their backup and disaster recovery needs, and design tailored solutions using industry-leading technologies such as Commvault, Veeam, and Backup Exec.
Implement and configure backup and recovery solutions, ensuring seamless integration with existing client infrastructures.
Monitor and manage backup jobs, proactively identifying and resolving any issues to ensure data integrity and availability.
Conduct regular testing of disaster recovery plans, validating the effectiveness and reliability of backup solutions.
Produce comprehensive system performance and capacity reports, diagnostic information, and detailed “as built” documentation for supported infrastructures.
Collaborate with clients and internal teams to plan, coordinate, and deliver IT projects effectively and efficiently.
Adhere to all documented standards, policies, and processes, ensuring consistent delivery of high-quality services.
Follow the IT Change Management process to ensure all changes are systematically managed and documented.
Provide ongoing support and guidance to clients, helping them optimize their backup and disaster recovery strategies.

Job Requirements

TECHNICAL QUALIFICATIONS:
• A solid & strong knowledge and awareness with core infrastructure services (network basic, Directory services, storage, backup, ……………).
• Good knowledge of networking fundamentals, and basic troubleshooting of communication problem of wire/wireless devices.
• Good experience in administration and configuration of following products and technologies:
 Commvault
 Veeam
 Backup Exec
 Microsoft Active Directory infrastructure
 Microsoft System Center Family
 VMware vSphere
 servers and storage
CERTIFICATES:
• A university degree is a requirement.
• ITI or NTI certificate is an excellent advance.
• Relevant IT certificates will be a good plus.
LANGUAGE:
• English | Excellent writing and speaking.
SKILLS:
• Passionate about providing top-notch customer service and ensuring client satisfaction.
• Excellent communication and customer handling skills, with the ability to explain complex technical concepts to non-technical clients.
• Strong reporting and documentation skills, with attention to detail and accuracy.
• Highly organized, able to prioritize tasks and manage time effectively in a fast-paced environment.
• Collaborative team player who thrives in a team-based environment and contributes to collective success.
• Strong problem-solving skills and the ability to develop innovative solutions to complex technical issues.
• Ability to balance multiple priorities and make sound decisions under pressure.
• Commitment to adhering to company policies and procedures and maintaining a high standard of professionalism.
• Bilingual proficiency in both Arabic & English, with excellent verbal, reading, and writing skills.
• Delivery and quality-focused, with a strong commitment to achieving project goals and exceeding client expectations.
• Analytical thinker with the ability to identify and analyze technical issues and develop effective solutions.