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Job Description
- Supervise daily activities of the patient accounts team, including billing, collections, account follow-up, and customer service.
- Monitor staff performance, provide training, and conduct regular performance evaluations.
- Ensure timely and accurate submission of insurance claims and patient bills.
- Oversee resolution of billing discrepancies, denials, and patient account issues.
- Ensure proper account documentation and adherence to internal control procedures.
- Collaborate with clinical departments, front-desk staff, and insurance coordinators to ensure accurate patient registration and billing data.
- Generate reports for senior management related to accounts receivable (A/R), collections, and claim status.
- Support implementation of new billing systems or workflow improvements.
Job Requirements
- Bachelor’s degree in Accounting, Finance, Healthcare Administration, or related field (or equivalent experience).
- Minimum of 3–5 years of experience in patient accounts or healthcare billing, with at least 1–2 years in a supervisory role.
- Strong knowledge of medical billing, coding, and insurance processes.
- Excellent leadership, communication, and problem-solving skills.
- High attention to detail and ability to manage multiple priorities in a fast-paced environment.