Job Details
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Job Description
We’re Hiring
- Arabic-Speaking Technical Support Manager
- Location: Remote | Flexible Timings
- Are you a tech-savvy problem solver who thrives in fast-paced environments and loves working with global clients? WeCrunch is on the lookout for an Arabic-Speaking Technical Support Manager to join our dynamic team!
Job Requirements
What You’ll Need (Essential Requirements):
- A Bachelor's degree in Computer Science, IT, Business, or a related field
- 1–3 years of experience in a technical support or L1 support role
- Proficiency in Advanced Excel and handling large datasets
- Hands-on experience with ticketing systems like Jira or ServiceNow
- Ability to deliver swift, accurate, and efficient responses via email and chat
- A strong analytical mindset and problem-solving attitude
- Excellent communication skills in English and Arabic
Nice to Have:
- Experience in FMCG and/or retail domains
- Familiarity with data visualization tools
- A disciplined yet flexible approach to working in a hybrid environment
