Learning & Development Operations Officer

EFG Hermes -
Giza, GizaPosted 2 years ago

148Applicants for1 open position

Job Details

Experience Needed:

Career Level:

Education Level:

Salary:

Job Categories:

Purpose

Responsible for handling L&D’s operational activities, including but not limited to attendance, evaluation, logistics, and financial settlements.

Responsibilities

Contribute to the implementation of different L&D initiatives across the different geographies, in coordination with local HR representatives.
Assist in handling the logistics necessary to conduct the firm’s annual DNA.
Assist in consolidating the L&D requirements into a comprehensive training plan and accompanying calendar.
Coordinate service level agreements and proposals with all vendors (training providers, hotels, travel agents).
Handle all L&D logistics, including but not limited to: booking flights and accommodation, booking and setting up the venue, and preparing training materials and requirements (flip charts, notepads, visual aids, etc.).
Maintain an up-to-date training calendar, and L&D datasheet at all times.
Generate and share completion reports with the relevant stakeholders.
Assist in monitoring L&D expenses and preparing budget reports to justify expenditures.
Assist in the evaluation process for different L&D activities including; end of training evaluation, follow-ups, and check-in evaluations. Maintain and update evaluation records for all learning initiatives
Process and settle all invoices and payments on time.
Maintain updated records of all learning partners and service providers.

Reports & Policies:

Assist in developing and maintaining an up-to-date training database both electronically and paper-based (programs, participants, providers, and cost).
Prepare statistics and reports about the firm’s learning activities.
Assist in preparing the monthly L&D report as part of the department’s monthly reporting.
Ensure that the updated versions of the L&D policy and any related sub-policies or codes of conduct are properly disseminated and updated in all relevant mediums.

Contribute to HR initiatives and projects as required.
Ensure compliance with all applicable AML/CTF rules and regulations as required in the conduct of the role.
Ensure timely completion of all relevant AML/CTF training provided by the Group.
Ensure response to AML, CTF & sanctions inquiries promptly.

Bachelor’s degree in any discipline with a genuine interest in HR in general and L&D in specific.
Formal HR qualification is highly preferred.
2 - 4 years experience in an HR position, preferably with L&D responsibilities
Knowledge of training and development principles and practices.
Solid, hands-on experience in dealing with international and local service providers and coordinating a broad range of L&D activities locally and internationally.
Practical experience in coordinating various aspects of training programs and events.
Able to compile comprehensive, accurate reports and documents, and collate data from several sources
Proactive self-starter and ambitious.
Excellent organizational and planning skills
Able to plan and manage their workload with limited supervision.
Good negotiation skills.
Good presentation skills.
Strong computer skills; Proficient user of Microsoft, Excel, and PowerPoint, and generally tech-savvy from an end-user perspective.
Excellent command of English and Arabic.
Excellent communication skills (written, verbal, and listening).
Able to build partnerships and work well in teams.
Can identify problems and refer/escalate complex issues to a higher level.
Multi-tasker, with the ability to meet changing deadlines, and to prioritize and handle multiple projects.
Detail-oriented; ensure deliverables are always of high quality.
Flexible in taking on new tasks.