- Provide technical expertise to the sales team during the presales process.
- Assist in the identification and understanding of customer requirements.
- Conduct site surveys to assess customer needs and system requirements.
- Design and propose solutions that meet customer specifications and industry standards.
- Prepare technical proposals, including system architecture, specifications, and costing.
- Develop and deliver technical presentations and demonstrations.
- Engage with customers to understand their needs and translate these into technical solutions.
- Present technical information to customers and answer any queries.
- Build and maintain strong relationships with key stakeholders and customers.
- Create detailed design documentation, including schematics and technical specifications.
- Prepare and submit technical and commercial proposals.
- Keep up-to-date records of customer interactions and proposals.
- Work closely with the sales team to ensure alignment of technical solutions with customer requirements.
- Collaborate with the project implementation team to ensure smooth transition from presales to project execution.
- Stay updated with industry trends, emerging technologies, and best practices.