Job Title: Customer Support and Data Entry

Location: Remote (after initial on-site training)

Job Type: Full-time (rotational shifts)

Job Description:

We are seeking a detail-oriented and customer-focused individual to join our team as a Data Entry and Customer Support Representative. This role involves entering data into Google Sheets and providing excellent customer service (phone calls) within our operations department.

Key Responsibilities:

• Perform accurate and efficient data entry.
• Provide high-quality customer service to clients and suppliers.
• Adhere to work schedules and complete assigned tasks promptly.
• Maintain professionalism and courtesy in all interactions.

Work Schedule:

Upon acceptance into the position, there will be an initial on-site technical test to assess data entry skills and English proficiency. If the candidate passes, the work schedule will be as follows:

• On-site training may range from 1 to 4 weeks.
• On-site training is conducted during daytime hours only.
• Post-training, work will be fully remote with variable 8-hour shifts.
• Weekly day off and overtime compensation.
• Opportunities for promotion and salary increases based on performance evaluations.

Who are we?

Our company is Egypt's pioneer in transforming the tourism sector through digital innovation. Based in New Cairo, we offer tailored digital solutions for tourism businesses, including website development, content management, and a proprietary payment system. Our services also encompass mobile app development and innovative booking devices to enhance customer engagement and streamline operations. Committed to digital excellence, we drive efficiency and elevate the tourism experience in Egypt.