E commerce Executive (operations...
Maadi, Cairo
E commerce Executive (operations)
Maadi, Cairoposted 55 minutes ago- 0Viewed
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Job Details
Skills And Tools:
Job Description
Job Summary:
We are seeking a detail-oriented Online Operations Warehouse Specialist to manage and optimize our online order fulfillment processes. This role involves coordinating inventory management, shipping logistics, SLA management, and customer service to ensure timely and accurate order delivery.
Key Responsibilities:
• Order Fulfillment: Process online orders efficiently, ensuring accuracy in picking, packing, and shipping.
• Inventory Management: Monitor stock levels, conduct inventory audits, and coordinate with suppliers to maintain optimal inventory levels.
• Logistics Coordination: Manage shipping schedules, carrier relationships, and track shipments to ensure timely delivery.
• SLA Management: Establish, monitor, and report on SLAs for order processing and delivery, ensuring compliance and continuous improvement.
• Quality Control: Inspect products for quality and accuracy before shipment, addressing any discrepancies.
• Customer Service: Respond to customer inquiries related to order status, returns, and exchanges in a timely manner.
• Data Management: Maintain accurate records of inventory and shipping activities using warehouse management systems (WMS).
• Process Improvement: Identify and implement process improvements to enhance operational efficiency and accuracy
Job Requirements
Qualifications:
- Education: bachelor’s degree
- Experience: 2+ years of experience in warehouse operations, logistics, or e-commerce fulfillment.
- Skills:
- Strong organizational and multitasking abilities.
- Proficiency in warehouse management software and Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Problem-solving mindset and attention to detail.
