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Job Description
- Engage with clients and potential customers over the phone
- Present clear, accurate information and answer questions effectively
- Log call details and update client records
- Transfer calls to the appropriate department when necessary
- Maintain high professionalism and customer satisfaction
- Work closely with your team to improve results
- Use provided scripts and training for consistent performance
Job Requirements
- Reliable internet connection
- Noise-canceling headset
- Quiet, distraction-free environment
- English proficiency (B2–C1 level)
- Life insurance experience is a plus (not required)
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