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Job Description
Nozha Beach CO. is now hiring Customer Service
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information
- Perform customer verification
- Process orders, forms, applications and requests
- Organize workflow to meet customer time frames
- Direct requests and unresolved issues to the designated resource
- Manage customers' accounts
- keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Record details of actions taken
- Prepare and distribute customer activity reports
- Maintain customer databases
- Manage administration
- Communicate and coordinate with internal departments
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process
Job Requirements
- Bachelor degree
- Excellent communication and presentation skills.
- Presentable.
- 2-3 years of experience (Real Estate).
- Preferably near Heliopolis
- females only
