female Receptionist
High Art -
Sheraton, CairoPosted 2 months ago58Applicants for1 open position
- 28Viewed
- 10In Consideration
- 47Not Selected
Job Details
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Job Description
Front Desk Management:
- Greet and welcome clients, visitors, and vendors as they arrive at the office.
- Maintain a clean and organized reception area.
- Ensure a professional and friendly environment at all times.
Client and Visitor Assistance:
- Answer and direct phone calls, emails, and other inquiries in a courteous manner.
- Provide accurate information about the company’s services, property listings, and available real estate opportunities.
- Assist clients with inquiries and ensure they are directed to the appropriate staff member or department.
Administrative Support:
- Schedule and manage appointments, meetings, and property viewings for real estate agents and management.
- Handle incoming and outgoing mail and packages.
- Maintain records, files, and office supplies, ensuring they are well-organized and up to date.
Communication and Coordination:
- Coordinate with real estate agents, property managers, and other departments to ensure smooth workflow.
- Relay messages promptly and accurately.
- Assist with basic data entry, documentation, and database management.
Customer Relationship Management:
- Build and maintain positive relationships with clients, tenants, and business partners.
- Support the sales and leasing teams by managing visitor logs, client records, and providing relevant documentation as required.
Office Support:
- Assist with general office duties such as copying, scanning, and filing.
- Maintain office supplies inventory and place orders as needed.
- Help in organizing company events, meetings, and presentations.
Required Skills and Qualifications:
- Education: High school diploma or equivalent; additional qualifications in office administration are a plus.
- Experience: Previous experience as a receptionist or in a customer service role (preferably in real estate or a related field).
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Familiarity with real estate software (CRM systems) is a bonus.
- Communication Skills: Excellent verbal and written communication skills. Polite and professional phone etiquette.
- Interpersonal Skills: Strong organizational and multitasking abilities. Friendly, approachable, and able to handle customer complaints tactfully.
- Attention to Detail: Able to manage multiple tasks with high attention to accuracy and deadlines.
- Problem-solving Skills: Ability to resolve issues efficiently and professionally.
Job Requirements
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus