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female Receptionist

High Art
Sheraton, Cairo
Posted 2 months ago
58Applicants for1 open position
  • 28Viewed
  • 10In Consideration
  • 47Not Selected
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Job Details

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Job Description

Front Desk Management:

  • Greet and welcome clients, visitors, and vendors as they arrive at the office.
  • Maintain a clean and organized reception area.
  • Ensure a professional and friendly environment at all times.

Client and Visitor Assistance:

  • Answer and direct phone calls, emails, and other inquiries in a courteous manner.
  • Provide accurate information about the company’s services, property listings, and available real estate opportunities.
  • Assist clients with inquiries and ensure they are directed to the appropriate staff member or department.

Administrative Support:

  • Schedule and manage appointments, meetings, and property viewings for real estate agents and management.
  • Handle incoming and outgoing mail and packages.
  • Maintain records, files, and office supplies, ensuring they are well-organized and up to date.

Communication and Coordination:

  • Coordinate with real estate agents, property managers, and other departments to ensure smooth workflow.
  • Relay messages promptly and accurately.
  • Assist with basic data entry, documentation, and database management.

Customer Relationship Management:

  • Build and maintain positive relationships with clients, tenants, and business partners.
  • Support the sales and leasing teams by managing visitor logs, client records, and providing relevant documentation as required.

Office Support:

  • Assist with general office duties such as copying, scanning, and filing.
  • Maintain office supplies inventory and place orders as needed.
  • Help in organizing company events, meetings, and presentations.

Required Skills and Qualifications:

  • Education: High school diploma or equivalent; additional qualifications in office administration are a plus.
  • Experience: Previous experience as a receptionist or in a customer service role (preferably in real estate or a related field).
  • Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Familiarity with real estate software (CRM systems) is a bonus.
  • Communication Skills: Excellent verbal and written communication skills. Polite and professional phone etiquette.
  • Interpersonal Skills: Strong organizational and multitasking abilities. Friendly, approachable, and able to handle customer complaints tactfully.
  • Attention to Detail: Able to manage multiple tasks with high attention to accuracy and deadlines.
  • Problem-solving Skills: Ability to resolve issues efficiently and professionally.

Job Requirements

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus

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JobsCustomer Service/Supportfemale Receptionist