Medical & Healthcare Director

Role Overview:

The Medical & Healthcare Director will be responsible for leading and overseeing all clinical operations, patient safety, medical compliance, and healthcare strategy across iVein Clinics. This role ensures the delivery of high-quality, patient-centered care aligned with regulatory standards, clinical excellence, and operational goals.

Title: Medical & Healthcare Director

Location: On-site - Alexandria 

Key Responsibilities:

Clinical Leadership

Lead and supervise all medical departments and healthcare professionals across iVein Clinics.

Establish and monitor standards of care, clinical pathways, and treatment protocols.

Promote evidence-based practices and continuous clinical improvement.

Operational Oversight

Align medical operations with organizational goals and regulatory compliance.

Collaborate with HR and management on hiring, credentialing, and evaluating physicians and clinical staff.

Oversee clinic expansion, service line development, and cross-functional coordination.

Quality & Patient Safety

Ensure compliance with local and international healthcare standards and accreditation (e.g., JCI, CBAHI, MOH).

Lead quality assurance initiatives and clinical audits.

Respond to patient safety issues and support risk mitigation.

Strategy & Development

Develop and implement short- and long-term healthcare strategies for clinic growth.

Guide new service launches, patient outreach initiatives, and specialty innovations (e.g., vascular care, minimally invasive procedures).

Represent the clinic in medical boards, conferences, and regulatory interactions.

Stakeholder Communication

Act as the primary liaison between physicians, executive leadership, and external stakeholders.

Review patient satisfaction reports and lead service enhancement initiatives.

Guide and mentor medical staff, fostering a culture of accountability.