Call Center Agent
Smart Village, Giza
Job Details
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Job Description
Main Duties:
- Provide customers with ongoing technical support.
- Demonstrate and explain the operation and use of products.
- Providing technical support by phone.
- Resolving conflicts and negotiating with others.
Job Requirements
- Males ONLY are welcomed to apply.
- 1-3 Relevant years of experience.
- Must have a good experience in providing technical support by phone.
- Active listening, bargaining skills and able to reconcile differences.
- Good Communications skills and ability to work within a team.
- Good knowledge of Microsoft office.
- Strong customer service experience.
- Strong problem solving and research skills.
- Knowledge of commonly – used concepts, practices and procedures for end user technical support.
