Call Center Agent - Order Taker

Job Description

• A call center agent, or CSR, will act as a liaison.
• Provide product/services information and resolve any emerging problems that our customer. accounts might face with accuracy and efficiency.
• Manage large amounts of incoming calls.
• Generate sales leads *optional*.
• Identify and assess customers’ needs to achieve satisfaction.
• Provide accurate, valid, and complete information by using the right methods/tools
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

Benefits

• Very Attractive Package
• 5 working days + 2 days off (Rotational).
• 8 working hours + 1 hrs break.
• Annual balance.
• Social, Medical insurance and life insurance.