IT Supervisor
Maadi, Cairo
IT Supervisor
Maadi, CairoPosted 4 hours ago- 0Viewed
- 0In Consideration
- 0Not Selected
Job Details
Skills And Tools:
Job Description
- Supervise and support the IT support staff, including help desk technicians and junior administrators.
- Monitor and maintain computer systems, networks, and user support services.
- Plan and coordinate IT projects such as system upgrades, deployments, and infrastructure improvements.
- Ensure timely resolution of IT-related issues and maintain high levels of user satisfaction.
- Maintain IT asset inventory, including hardware, software, and licenses.
- Oversee data backup, recovery, and cybersecurity protocols.
- Collaborate with other departments to understand technology needs and provide appropriate solutions.
- Assist in the development and enforcement of IT policies and procedures.
- Train and support staff on software, hardware, and security protocols.
- Stay current with industry trends, emerging technologies, and best practices.
Job Requirements
Bachelor’s degree in Information Technology, Computer Science, or a related field.
Relevant certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified (e.g., MCSA, MCSE), Cisco Certified Network Associate (CCNA), or ITIL Foundation are preferred.
5+ years of experience in IT support or network/system administration roles.
Minimum of 1–2 years in a supervisory or team lead role within an IT department.
Proven experience in managing IT infrastructure, hardware, software, and networks.
Strong knowledge of Windows and/or Linux server environments.
Experience with cloud platforms (e.g., Microsoft Azure, AWS, Google Cloud) is a plus.
Familiarity with network administration, firewalls, routers, switches, and VPNs.
Proficiency in managing Active Directory, Office 365, and virtualization technologies (VMware, Hyper-V).
Basic understanding of cybersecurity principles and data protection
