Project Manager

Role Purpose

To take ownership of the whole sales and after-sales operation projects within the automotive sector.

The job holder is expected to blend engineering expertise with a strong project management background to drive the planning, execution, and delivery of projects that enhance service quality and operational efficiency.

In this role, you will ensure that all sales & after-sales projects meet strategic objectives, comply with industry standards, and deliver exceptional customer experience.
Job Accountabilities & Activities

Project Management

Break down larger projects into smaller, manageable tasks with specific milestones to track progress.
Create detailed timelines, manage dependencies, and adjust plans as needed to ensure timely delivery.
Review and evaluate any project changes, ensuring they align with the scope and objectives, and adjust plans accordingly.
Conduct inspections and reviews to ensure that deliverables meet the required specifications and quality standards.
Mentor and guide junior engineers, project coordinators, and other team members to improve their skills and performance.
Monitor project activities to ensure compliance with workplace safety regulations and procedures.
Facilitate the smooth transition of completed projects to clients or operations teams for final implementation or support.
Oversee financials for each project phase, ensuring that costs remain within budget and identifying opportunities for cost savings.
Continuously evaluate project workflows and implement improvements to increase efficiency and reduce costs.
Proactively identify potential risks and develop plans to minimize or eliminate them.
Monitor project adherence to local, state, and industry-specific regulations and standards.
Ensure that all aspects of the project are ready for launch, with a focus on smooth implementation and successful delivery.
Prevent or manage scope changes by adhering to agreed-upon deliverables, adjusting plans, and gaining approval for changes.
Report & Record keeping
After project completion, review outcomes, identify lessons learned, and share insights for future projects.
Oversee the creation, storage, and organization of project documents, including contracts, designs, and technical drawings.

Stakeholder Management

Schedule and lead team meetings to review progress, resolve issues, and ensure alignment across all involved parties.
Work with suppliers and vendors to ensure timely delivery of materials, equipment, and services that meet project requirements.
Collaborate with stakeholders to establish and document clear project goals, deliverables, and timelines.
Work closely with teams such as IT, design, engineering, and operations to ensure alignment and collaboration throughout the project.
Provide regular updates to stakeholders, including progress reports, risk assessments, and future action plans.
Assess project team performance and provide constructive feedback to enhance individual and team growth.
Policies, Processes & Procedures

Project Management Policies
Quality Control Procedures

Health & Safety Standards

Risk Management Processes
Communication Protocols

Education & Certifications
Bachelor’s degree in engineering or a related field (Mechanical, Electrical, or Automotive Engineering preferred).
PMP Certification (Project Management Professional) is required.
Strong understanding of after-sales processes, including service, parts management, and customer support.
Proficiency in project management tools (e.g., MS Project, JIRA, or equivalent).
Exceptional communication, leadership, and organizational skills.
Ability to manage multiple projects simultaneously and thrive in a fast-paced, high-pressure environment.

Required Years Of Experience

5+ years of project management experience, preferably.