Talent & Culture - Intern (6 months)

Company DescriptionFairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids’ Club.Job DescriptionConsistently offer professional, friendly and engaging service.Assist in the day-to-day operations of the Talent & Culture department.Maintaining flow of documents & ensuring they are as per Hotel policies.Prioritize all telephone calls and in-person visitors, scheduling appointments as required.Provide all office administration duties such as written correspondence, mail, photocopying and ordering office supplies.Maintain confidential filing system for correspondence, policies, standards, regulations and various matters related to the office.Maintain lockers inventory and conduct spot check to ensure high standard of hygiene at all time. Be in charge of the overall Back of House areas including cafeteria, First Aid room, corridors, washrooms, lounges and ensure they are spotless and tidy at all time. Assist and lead the quarterly pest control in the lockers, with the support of the Cluster Hygiene Manager.Assist colleagues in exit checklist, clearance, exit interview and resignation process.Ensuring the timely posting of pictures from colleague events on the appropriate communication channels, such as Facebook, WhatsApp, LinkedIn, Back of House Area.Process letter Requests from colleagues (Salary, Employment, Experience Certificates).Filing of all colleague documents on a regular basis and maintaining up to date colleague files.Processing of new colleagues, changes of status and separations in OasysUpdating the monthly attendance for T&C in Oasys.Birthday Calendar, preparation and sending to all colleagues via email.Assist and lead the T&C activities and events throughout the year, such as but not limited to, Townhall, sport events, cafeteria events, CSR activities, accommodation gatherings, national days…Assist our colleagues in any request they might have such as banks issues, cafeteria, insurances and display empathy and flexibility even outside of the work hours when necessary.Handle all decorations related to T&C, in the office, cafeteria, Back of House for all events and celebrationsLiaise with our agents to book our colleagues’ vacations tickets.In charge of the Bienvenue Cards order and issuance.Organize any colleagues’ recognition, such as weddings, birthdays, new born.In charge of the daily operations in the cafeteria, which include liaising with the catering company to ensure consistency of the meals in the cafeteria, organize regular audits and survey, lead the cafeteria committee to collect feedback.Addition of new joiners to group insurance – Health Insurance, Workmen’s’ Compensation and Life insuranceDeletion of leavers from group insurancesSubmission of debit/credit note from insurance to Finance – trackers to be maintained and follow up to be doneSubmission/follow-up of medical claims with insurance brokerProcessing Workmen’s’ Compensation claims for all accidents that occur at work.Scheduling Training Room when required by other departments.Support the L&D section with trackers, posters, and recognition programs when necessary.Assist the Cluster T&C Team when necessary, for events, orders, gatherings etc…Other T&C tasks as and when requested by the T&C Manager and the Cluster Director of T&C.QualificationsA student of 3rd or 4th year in Hospitality School or a recent graduate.Strong administrative skills.Must be excellent using computer and well versed in all computer applications.Positive attitude and good communicator.Ability to plan and organize workload.Fluent in English.Accuracy and attention to detail.Highly responsible & reliable.Additional InformationVisa Requirements: Please note that you must be eligible to live and work in Dubai.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS