Software Maintenance Engineer

The role entails

Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
Maintain a close working relationship with Canonical's Field, Support and product engineering teams

Participate in upstream communities

Develop bug fixes, backport patches, and work with upstream for inclusion

Review code produced by other engineers
Demonstrate good judgment in technical methods and techniques
Prioritize work and manage your time effectively against those priorities

Participate in team discussions to improve processes, tools, and documentation
Maintain clear, technical and concise communications
Work from home and travel internationally up to 10% of work time for team meetings, events and conferences

What we are looking for in you
An exceptional academic track record

Background in Computer Science, STEM or similar

Experience with Linux and open source software

Experience with at least one of Python, Go, C or C++ on Linux
A drive to learn unfamiliar technology and deep-dive difficult issues
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills

You love technology and working with brilliant people

You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide.

We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance.

In addition to base pay, we offer a performance-driven annual bonus.

We provide all team members with additional benefits, which reflect our values and ideals.

We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year

Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave

Employee Assistance Programme & Wellness Platform

Opportunity to travel to new locations to meet colleagues

Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source.

As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software.

We recruit on a global basis and set a very high standard for people joining the company.

We expect excellence; in order to succeed, we need to be the best at what we do.

Most colleagues at Canonical have worked from home since our inception in 2004.

Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination.

Diversity of experience, perspectives, and background create a better work environment and better products.

Whatever your identity, we will give your application fair consideration.