Responsibilities:●     Develop and manage client portfolios●     Sustain business growth by maximising value●     Analyse customer data to improve customer experience●     Improve onboarding processes●     Evaluate and improve tutorials / Demos and other communication infrastructure●     Demonstrated ability to think on feet and resolve issues in a fast-paced environment●     Communicating both verbally and in writing internally and externally●     Respond to client inquiries in a timely manner and educate them on the company's products across different support channels●     Investigate and resolve various milestones based issues from blockchains while collaborating with teams within the company●     Become an expert on our platforms to effectively respond to client queries●     Help develop Technical Proposals for each blockchain and conduct Demos on a scheduled and ad hoc basis●     Partner with Project Managers for seamless achievement of milestones committed in the technical proposals.●     3+ years Client Servicing or Business Development experience (especially in a Crypto firm is a Plus) .●     Programming skills are a plus●     Excellent interpersonal skills, a true people person●     Past experience presenting to and cultivating relationships with C-level executives or start-up Founders●     Solid understanding of B2B, B2C, B2B2C business concepts●     Highly organised and able to address multiple projects in parallel●     Self-driven and proactive nature●     Demonstrate leadership qualities●     Knowledge of customer success processes●     Experience in business and technical documents’ creation●     Passion for service●     Shows creativity and problem-solving ability in previous roles