Assistant Manager, SPA - Atlantis The Palm

( 11530 )At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.About The RoleAs the Assistant Manager for SPA, you will assist the leadership team in achieving revenue, profit and customer satisfaction goals for the SPA & Wellness Operations, ensuring guest and staff expectations are exceeded. With emphasis on SPA services, it is expected you will oversee the reservations and reception areas, coordinate all guest movement and activities, maintain retail inventory, be able to lead and train colleagues and be the face of the SPA as the guests first contact point. You will report to SPA Manager and supervise a team of Team Leaders, Therapists and Agents while demonstrating continuous drive towards operations optimization as well as team performance and development. Immaculate personal presentation, grooming and a higher than average ability to communicate clearly and positively is essential in this role, as is the ability to read a social situation and deliver a first-class experience.About YouYou will have the ability to live and breathe our culture of being intuitive, engaging and refined. This is how you can make a difference in the experience of our associates, our guests and in our community. You will demonstrate the highest level of hospitality and professionalism to motivate the team to achieve the highest standards possible.Ideally, we would like you to hold a bachelor’s degree in hotel management, or an internationally recognized industry- related qualification and a minimum of 3 years’ experience working in a SPA or Wellness facility in a similar capacity, preferably within the region. It is essential that you have previous experience working in five-star establishments, have the ability to engage with guests on a very personal level and important that you understand and are passionate about the SPA, fitness and wellness industry. You will display independent judgement and decision making skills in an ever evolving high volume environment.Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.