About us A subsidiary of the prestigious Emirates Group, Emirates Leisure Retail (ELR) are a revered food and beverage retail operator, and our vision is to delight every customer with our passion for quality and service. We own and operate restaurants, cafes, and bars across the Middle East, Asia, Australasia, East Africa, and the US. Our diverse portfolio means we offer something for everyone across our 300+ global outlets. We want to deliver exceptional experiences for our people, customers, and communities through operational efficiency and the highest standards of customer service at every touch point. Our portfolio includes globally recognised brands like Costa Coffee UAE, Pret A Manager, Giraffe, and The Kitchen by Wolfgang Puck, alongside bespoke homegrown concepts like ZOMA. Role PurposeCome and join our team! We are currently looking for passionate, skilled and enthusiastic professionals for a variety of roles across our various outlets including Barista, Bartender, Service Attendant, Shop Attendant, Waiter, Server and Retail Assistant. We are building a team of passionate, dedicated and driven professionals to ensure the seamless running of our bars, restaurants and retail outlets by providing a highly efficient and effective service, ensuring standards are maintained and guest comfort and safety is paramount at all times. Key Accountabilities· Deliver the highest levels of customer service creating a unique and memorable experience for people, customers and communities · To have in-depth knowledge of Product/Food & Beverage menus · Ensure compliance with company health, safety and cleanliness guidelines · Maximize revenue opportunities through exceptional service· Build positive, direct and open relationships with all team members Required Experience, Skills & Qualifications· Committed to providing outstanding customer service· Ability to communicate confidently, clearly and fluently in English with customers· Passionate about ensuring high standards of health, safety and cleanliness· Committed to sustainable practices in line with our company vision Desirable Experience, Skills & Qualifications2+ years’ experience working in a multicultural retail/food and beverage outletsAlcoholic and Non-Alcoholic product knowledgeWSET qualified (level 1 & level 2) What we offer Join a team of experienced professionals who are experts in the industry. We want to create memories and provide an exceptional experience to every customer on every visit. That's why we're passionate about offering a wide variety of delicious and high-quality products. We’re committed to sustainable practices, reducing our environmental impact, and giving back to the communities that we operate in. We're committed to putting our people first by creating a positive and supportive work environment where everyone feels valued and respected. How to applyClick the 'Apply' button above.