Team Leader 2- Private Dining-Se...
Jumeirah -
Dubai, United Arab EmiratesJob Details
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Job Description
An exciting opportunity has arisen for a Team Leader to join the Private Dining team in Jumeirah Burj Al Arab.
The main duties and responsibilities of this role
Supervise daily operations and guide the F&B service team to meet departmental goals and service standards.
Lead pre-shift briefings to communicate duties, updates, and directives from management to ensure team alignment.
Delegate tasks effectively and ensure team members are motivated, productive, and delivering consistent guest service.
Handle guest inquiries and complaints professionally, ensuring resolution and escalation where needed.
Maintain accurate reports and records and conduct regular checks and audits to uphold service quality and compliance.
Provide expert guidance on food, beverage, and destination dining themes, ensuring a memorable guest experience.
About You
The main duties and responsibilities of this role
Supervise daily operations and guide the F&B service team to meet departmental goals and service standards.
Lead pre-shift briefings to communicate duties, updates, and directives from management to ensure team alignment.
Delegate tasks effectively and ensure team members are motivated, productive, and delivering consistent guest service.
Handle guest inquiries and complaints professionally, ensuring resolution and escalation where needed.
Maintain accurate reports and records and conduct regular checks and audits to uphold service quality and compliance.
Provide expert guidance on food, beverage, and destination dining themes, ensuring a memorable guest experience.
About You
Job Requirements
The ideal candidate for this position will have the following experience and qualifications
One or two years of experience in the same role with a strong F&B background in a 5-star luxury property or a standalone/branded restaurant.
Proficient in English and a second language (Russian).
Strong knowledge of Microsoft Office products, Opera (Cloud), Micros and Sevenrooms.
Experience working in a multi-cultural environment; confident in successfully handling complaints of various severity.
About The Benefits
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE.
In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
One or two years of experience in the same role with a strong F&B background in a 5-star luxury property or a standalone/branded restaurant.
Proficient in English and a second language (Russian).
Strong knowledge of Microsoft Office products, Opera (Cloud), Micros and Sevenrooms.
Experience working in a multi-cultural environment; confident in successfully handling complaints of various severity.
About The Benefits
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE.
In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
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