Store Supervisor

About The OpportunityResponsible for the operations of the store end to -end operation: Staffing & scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standardsCoordinating and supervising store operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …)Ensure efficient utilization of pickers with multi tasking role in order to optimize UTRsOrdering / Store replenishment: Ensure proper stock in stores (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessmentInventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory Inbound receiving: Accurate receiving of orders as per policies & SOPOutbound: Efficient and accurate picking and packing of customer orders, as per SOPConstantly monitor fulfillment processes and recommend improvements to increase productivity and profits.To supervise assigned store, ensure profitability, provide good service and ensure development of employeesManaging store personnel ensuring effective use of resources and meeting service level standardsMonitoring, managing and controlling costs against the budget, maximizing cost effectiveness of stores operationsEnsuring implementation of actions pertinent to store-related shrinkagesEnsuring that equipment, infrastructure, etc. in stores are used properly and, at all times, maintained in good conditionSupervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high level customer service both internally and externallyDiscussing with the Ops manager stores' issues/problems and propose solutionsSupervise all the maintenance internal activities and / third party suppliers.Ensuring appropriate and safe use of material handling equipmentWhat you need to be successfulYou have at least 5-7 years of experience in supermarket or restaurant You are someone energized by the unknown and look forward to learning each day on the job.Good communication skills, and always like to be hands-on with several tools.Additionally, you have robust interpersonal and intercultural skills. Language skills: Fluent English and Arabic would be highly advantageous.Who we areAs the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide