Revenue Assurance Specialist

Job Purpose Jobholders at this level carry out specific tasks independently but are subject to close supervision. They research, collect and analyze information, draft reports and documents, participate in specific meetings and develop their own professional expertise. They undertake simple operational activities including monitoring revenue operations, and reporting back any technical/ operational issues. In addition of updating related activities through the digital channels, and documenting and archiving all activities based on set standards. Responsibilities ROLES AND RESPONSIBILITIES Develop and update dashboards, tools, frameworks, and requirements to ensure systematic detection of ZATCA’s revenues Review operations’ processes to develop/update oversight controls for all revenue generating streams in different functions to minimize revenue leakages Develop financial metrics and KPIs for ZATCA’s tax and customs’ revenues to assist the financial committee in the decision making process Collect related documents and data and handle documentation and archiving activities based on set standards Update revenue assurance related activities through digital channels Consolidate, sort and analyze revenue data related to Zakat, Tax and Customs operational streams (ZAKT, CIT , WHTX , VAT, ETAX, REET, COM, etc. ) to develop the periodical revenue report (daily, weekly, monthly, quarterly, and annually) and submit reports and figures for approval Compile and analyze refund operations data sets to examine trends and correlations and to submit recommendations to deductions’ budget allocations Identify and forecast projections for revenue offset charges and bad debt to serve as input for the annual budgeting process planning Perform ongoing RA reviews on operations, analyze results and trends, and develop assessments’ reports highlighting revenue performance results Monitor dashboards related to budgeting, P&L, etc. to perform related variance analysis and develop related status reports Develop assessment models and simulations following ministerial, managerial, etc. to measure financial impact on ZATCA’s revenues Develop revenue assessments’ models and simulations as compared to outstanding debt, un-submitted declarations, clearing and settlements, etc. to measure financial impact and recommend improvements Meet with business units to develop and validate revenue reports and dashboards and provide guidance and support on revenue models and data analysis Report back any technical/ operational issues that arise and might affect revenues to ensure high-quality standards of operations Develop reports highlighting shortcomings in controls to estimate the revenue leakage and suggest corrective measures Develop reports highlighting the profitability of the differing streams of operational units; analyze margins and metrics across divisions and submit recommendations to drive improved performance Develop periodical reports on revenue performance and submit it to Operations Vice Governor for review and recommendations Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner Escalate complex problems to the relevant person to ensure cases/issues are closed properly Perform other duties as requested Train junior staff on the different job activities to ensure transfer of know-how, when applicable Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff Support junior staff or direct reports in order to execute their duties according to set policies and processes Qualifications JOB QUALIFICATIONS AND REQUIREMENTS Bachelor’s degree in Finance & Accounting or equivalent is required 0-2 years of relevant experience