CRM - Business Analyst / Project Manager

Skills And Qualifications Bachelor’s degree in Information Technology, or related field. Proven experience in project management and business analysis, specifically with CRM systems. Strong understanding of CRM principles, technologies, and trends. Excellent analytical, problem-solving, and decision-making skills. Strong leadership and team management abilities. Effective communication and interpersonal skills, with the ability to interact with a variety of stakeholders. Experience with CRM software is highly desirable. Project management certification (e.g., PMP) or CRM certification (e.g., Salesforce Admin) can be advantageous.