Director of Training and Certification - Red Hat

Key Responsibilities
Training and Certification Management

Develop and Implement Training Programs: Design, develop, and oversee the implementation of comprehensive training programs for Red Hat products and solutions.
Certification Development: Lead the creation and maintenance of certification exams and processes, ensuring they are rigorous, relevant, and up-to-date with industry standards.
Quality Assurance: Establish and maintain quality assurance processes for training materials and certification exams to ensure consistency and excellence.
Performance Metrics: Define and track key performance indicators (KPIs) to measure the effectiveness of training programs and certification processes.

Program Management

Program Development: Develop and manage training and certification programs, ensuring they meet the strategic goals of Red Hat.
Project Coordination: Coordinate multiple projects simultaneously, ensuring timely delivery and alignment with organizational objectives.
Resource Allocation: Efficiently allocate resources to various programs, ensuring optimal utilization and adherence to budget constraints.
Stakeholder Communication: Maintain clear and consistent communication with stakeholders to ensure program objectives are understood and met.

Vendor Management

Vendor Relationships: Manage relationships with external training and certification vendors, ensuring they meet Red Hats standards and requirements.
Contract Negotiation: Negotiate contracts with vendors, ensuring favorable terms and conditions that align with Red Hats strategic goals.
Vendor Performance: Monitor and evaluate vendor performance, providing feedback and implementing improvements as necessary.
Collaboration: Work closely with vendors to develop and enhance training materials and certification exams.

Strategic Leadership

Strategic Planning: Develop and execute strategic plans for the training and certification department, aligning with Red Hats overall business objectives.
Budget Management: Oversee the departments budget, ensuring efficient allocation of resources and adherence to financial goals.
Team Leadership: Lead and mentor a team of training and certification professionals, fostering a collaborative and high-performance culture.
Stakeholder Engagement: Engage with internal and external stakeholders to gather feedback and ensure training and certification programs meet their needs.

Experience

IT Training and Certification: Minimum of 10 years of experience in IT training and certification, with at least 5 years in a leadership role.
Vendor Management: Proven experience in managing vendor relationships and negotiating contracts.
Program Management: Strong program management skills with a track record of successfully leading complex programs.
Project Management: Strong project management skills with a track record of successfully leading complex projects.

Skills

Strategic Planning: Ability to develop and execute strategic plans that align with organizational goals.
Leadership: Strong leadership and team management skills, with the ability to mentor and develop staff.
Communication: Excellent verbal and written communication skills, with the ability to engage effectively with stakeholders at all levels.
Analytical Skills: Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Technical Knowledge: In-depth knowledge of Red Hat technologies and solutions, as well as industry standards for IT training and certification.
Quality Assurance: Experience in establishing and maintaining quality assurance processes for training and certification programs.

Certifications

Relevant Certifications: Certifications in Red Hat technologies or other IT certifications are highly desirable.