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General Manager

Hyatt Hotels Corporation
Cairo, Egypt
Posted 1 month ago
72People have clicked1 open position
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We are looking for a self-motivated and results-driven General Manager to join our upcoming luxurious Hyatt Centric Cairo West Hotel in Egypt. The ideal candidate has a fruitful international experience as General Manager within a reputed hospitality chain.This is a key role which will require you to be strategic thinking, hands-on and commercially savvy to scale up our business from the top of the bottom line. You will also support the C.O.O & CEO in ensuring that all policies, protocols and standards are upheld while working to fulfil the company’s vision.Title:General ManagerRequired Job Qualifications:Full 360 degree blown experienced General ManagerEye to DetailService Excellency OrientedIdeally GCC experienceCapable to maintain existing standards and reach higher qualityTip-top hospitality attitude reflecting “Do whatever it takes to get the job done”Honest, hard-working and committedModern, dynamic and innovativeAnalytical and result drivenCapable to read and conclude P&L of all operationsExcellent knowledge of Quality ManagementService Excellency orientedGood understanding of Asset ManagementKey Responsibilities and Functions:Manage full Hotel operationsFollow up projects to keep the hotel on top of competitionReview the hotel management structure functions to result in better economics and efficiencyBe an ambassador for the guest journey and ensure brand values and service behaviors are delivered consistently in a professional and friendly environment.Lead and develop great teams across all departments to achieve exceptional performance within the key indicators of profit, people and RGI.Creatively find opportunities to generate and increase revenue and brand awarenessEnsure overall compliance with all hotel health and safety, fire, food safety and financial acumen and reportingHuman Resources:Focus on management team and high potentials to ensure proper continuous additions needed in the futureIncrease productivity and efficiencyConcentrate on the essential within HR, optimize job assignments within the team to increase effectivenessSales & Marketing:Full take over Sales to ensure better yielding overall and higher commitments under General ManagerManage all marketing work, PR, events for better brand building and positive impact on positioning Sup which will/should impact process positivelyPositioning: Ensure to maintain benchmarking in comp set and HC, TA and booking.comFinance:Full focus on cost saving including HLP, projects, suppliers and staffing without jeopardizing guest satisfaction, quality and existing standardsFull focus on GOP enhancement to deliver proper GOP and NOP while fully committed to pay bankCash flow management aligned with Finance by setting clear prioritiesTaking all measures % actions according to budget to secure efficient and effective resultsPurchasing:Review all supplier deals and implement consolidation to result in a min 10% saving in procurement.RequirementsThe ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.You will have a minimum of 10 years GM experience within an upscaled branded environment (GM experience; or Hungry Number 2 currently Hotel Manager within a large operation in an upscaled branded hotel chain)Your background will demonstrate an excellent business performance, producing significant profit conversion and a strong commercial awareness of your business. Your strong leadership and communication style will ensure you have the ability to engage with people at all levels and have a natural flair for coaching.Fluent in written and spoken English, any additional language is a plusOverall, your ability to create a culture of team engagement and service excellence will be key to this role along with your aspiration to grow the business.This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

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