Quality Analyst

KINDLY CALL WHATSUP BOTIM OR APP OR DIRECT ON +91-(9971059157) Job Description Ensure Quality checks for all responses of tickets (mails and responses) to the TuneCore artists which is done via Zendesk software. Ensure to improve the Ticket satisfaction score and rating that is done for the artists. Ensure proper coordination with the central team of Believe and TuneCore for the release validation process. Ensure on time customer support for all the client in TC with relevant solutions following the SLA.RoleQuality AnalystIndustry TypeFilm / Music / EntertainmentDepartmentQuality AssuranceEmployment TypeFull Time, PermanentRole CategoryBusiness Process Quality Education UG: Any GraduatePG: Any Postgraduate Key Skills This job is provided by Shine.com