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Job Description
The duties and responsibilities will include
Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding.
Understand the hotel's policy on guaranteed reservations and no-shows.
Process advance deposits on reservations.
Track future room availabilities on the basis of reservations.
I am able to determine room rates based on the selling tactics of the resort.
Oversee the management of the guest history and profile system in conjunction with the Reservations Manager.
Support the Director of Rooms and focus on the rejuvenation of the room experience.
Work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest’s needs are determined /met and oversee the overall smooth operation of guest arrivals.
Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
Instill a cost-focused philosophy through training and education.
Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.
Qualifications
Have a thorough knowledge of all facilities and services offered by the hotel including type of rooms available as well as their location and layout, selling status, rates, and benefits of all packages plans, credit policy of the hotel and reservation coding.
Understand the hotel's policy on guaranteed reservations and no-shows.
Process advance deposits on reservations.
Track future room availabilities on the basis of reservations.
I am able to determine room rates based on the selling tactics of the resort.
Oversee the management of the guest history and profile system in conjunction with the Reservations Manager.
Support the Director of Rooms and focus on the rejuvenation of the room experience.
Work in partnership with Guest Services, Reservations, Housekeeping and F&B to ensure guest’s needs are determined /met and oversee the overall smooth operation of guest arrivals.
Ensure that all set policies, procedures, best practices are in place and rigorously enforced.
Instill a cost-focused philosophy through training and education.
Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel.
Qualifications
Job Requirements
To execute the position of Front Office Manager, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following
Possess a Bachelor’s degree in Hotel Management, Business Administration or related field plus two-four years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience.
Fluent in English.
The above is intended to provide an overview of the role and responsibilities for a Front Office Manager at Six Senses Amaala.
It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
This position is designated for Saudi nationals only, in compliance with Saudi Labour Law and the Vision 2030 Saudization program.
and is part of our company's commitment to supporting the development of the national workforce.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
Possess a Bachelor’s degree in Hotel Management, Business Administration or related field plus two-four years front office/guest services experience including supervisory experience, or an equivalent combination of education and experience.
Fluent in English.
The above is intended to provide an overview of the role and responsibilities for a Front Office Manager at Six Senses Amaala.
It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
This position is designated for Saudi nationals only, in compliance with Saudi Labour Law and the Vision 2030 Saudization program.
and is part of our company's commitment to supporting the development of the national workforce.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
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