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IT Senior Infrastructure & Opera...

Union Group
Obour City, Cairo

IT Senior Infrastructure & Operations Engineer

Obour City, CairoPosted 2 months ago
109Applicants for1 open position
  • 22Viewed
  • 12In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Managing cloud infrastructure in a production environment to ensure high availability and reliability
  • Responsible for IT infrastructure services including; active directory, email, portal, network, security, connectivity.
  • Ensure the stability and reliability of the entire Group data centers for head office, branches and projects’ sites.
  • Lead IT technical support team and IT helpdesk tickets.
  • Increase customer satisfaction. Effectively monitor delivery of service for achieving high satisfaction levels under ITIL Standard.
  • Install, configure operation and support of all IT Infrastructure Systems to enable continuous operation of all IT Systems and to ensure they function with the required performance and availability targets.
  • Test and evaluate new technologies.
  • Responsible for the deployment, configuration, maintenance, and monitoring of UNION GROUP IT Infrastructure including Data center, LAN, Wi-Fi, WAN, Internet, Telephony and Security.
  • Responsible for Microsoft Infrastructure services like Cluster, DNS, DHCP, Active Directory, SQL Database, Email System and File & Print Service.
  • Ensure, backup and restore all data are backed up according to Backup Policy.
  • Responsible for all IT Network equipment in HQ and remote sites including Core Switches, Servers Switches, User Switches, Routers, Load Balancers, Wireless Bridges, Wi-Fi Access Points, Network cables, Network Connections and network security.
  • Responsible for all Voice equipment in HQ and remote sites including Telephony Systems, & Voice Conferencing.
  • Ensure compliance with best practices, and policies and procedures.
  • Maintain inventory for all Network Equipment.
  • Create and maintain good technical documentation.
  • Develop, maintain, and monitor procedures for all network tasks.
  • Implement security improvements by assessing current situation and evaluating trends.
  • Monitor the system daily and respond quickly to any security breaches or usability concerns.
  • Manage system infrastructure including, AD, Office 356, Azure and VMware VSphere

Job Requirements

  • Computer Science or Computer Engineering
  • 5 to 7 years of experience
  • 2+ years of experience administering an Azure based infrastructure
  • ITIL is plus
  • Understanding of cloud services offerings such as SaaS, IaaS, PaaS and DRaas.
  • Solid knowledge Cisco firewalls , and FortiGate
  • Deep understanding of core Microsoft cloud technologies and Azure services with a focus on IaaS and Office 365.
  • Solid knowledge of Data Backup/Restore on Exec Appliance and Tape drive.
  • Solid knowledge with network and collaboration components.
  • Basic knowledge in SQL database administration
  • Good knowledge in Linux
  • Max. Age 35

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