Job Details
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Job Description
- Answering customers' phones professionally and responding to customer inquiries and complaints.
- Identifying, escalating priority issues, and reporting to the management.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Other duties as assigned.
Your Benefits:
- Basic salary + bonus
- Medical and social insurance ( MetLife Gold )
- Flexible, motivating, and inclusive workplace
- Special recognition for top performers
- Special discounted policy for our product
Job Requirements
- Graduates only
- Fluent English speakers
- Gaming & video-game knowledge
- Good communication Skills
- Previous experience in Customer service
- Willing to commit for rotational shifts / full time
- Preferred Giza Residents