Job Details
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Job Description
JOB PURPOSE:
Ensures all Back Office services and processes support the Home Delivery function for consistent service.
- Receives and inspects all incoming goods from HD front desk and reconciles with home delivery documents as per the company policy, system and procedure
- Ensures to log each home delivery documents before goods are pushed to the loading bay
- Receives after sale goods from the home delivery team
- Post, file and reconciles all completed home delivery documents
- Prepares and follow up the home delivery teams schedules
- Ensures all productivity measures are in place.
- Ensures to follow up advance payment from Admin office
- Process customers after sale job as per the company system and procedures
- Provide excellent customer service at all times
Job Requirements
Minimum Qualifications and Knowledge:
- High School
EXPERIENCE
Minimum Experience:
- 2 years in a similar role.
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