Job Details
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Job Description
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Keep records of calls and sales and note useful information
- Familiarity with social media tools, advertising, and content creation.
- Ability to respond promptly and professionally to customer inquiries, messages, and comments.
Job Requirements
● Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
● Excellent communication and interpersonal skills
