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Gold's Gym Alexandria cl...
Smouha, Alexandria

facebook Moderator

Smouha, AlexandriaPosted 1 month ago
112Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

  • The Online Community Moderator will implement the Company’s Online Community Moderation Strategy,
  •  Monitoring and moderating user-generated content to ensure that the online community is maintained as a safe and fun environment. 
  • This role coordinates with the internal Community Management team to support its mission
  • Ensuring a safe and legal community environment
  •  promoting excellent customer service and helping to cultivate a strong community around the brand

Job Requirements

  • Great knowledge of online legal issues and cool under pressure
  • Strong organisational and multitasking skills, and a proactive approach
  • Working operational knowledge and understanding of online community platform moderation tools (Forums, Blogs, Photo Uploads, Commenting etc.)
  • Knowledge of the Company’s industry and targeted demographic’s culture, as well as internet culture
  • Ability to effectively communicate information and report statistics
  • Team player, detail focused and reliable
  • Good technical understanding and can pick up new tools quickly
  • Have a good knowledge of principles of customer service
  • Availability to work days, evening, nights, as well as weekends as and when required.

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