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Job Description
- Designing, planning, installing, configuring, supporting, and optimizing Exchange server systems, network connections, and communication links.
- Responsible for assisting in the planning, design, installation, support, maintenance, and recovery of server and storage hardware/software that is used as part of the Microsoft Exchange, Active Directory, and Messaging-computing environment.
- Create scripts for the administration of Exchange 2016, custom software implementations, Windows Server 2012, 2016, and 2019 and advanced troubleshooting
- Responsibilities include setting up user accounts and mailboxes, backup and restore operations and security.
- Manage permissions to monitor mailbox quotas/space and also to check where the email has stuck and made sure that the email reaches its destination.
- The incumbent is to work collectively with a team of servers and network engineers to ensure the stable operation of Exchange e-mail messaging systems.
- Monitor each and every part of the operating system like checking the disk space at regular intervals, checking the software versions.
- Run the diagnostics on the services which are essential for a server to run
- Resolve escalated email routing, connectivity, and filtering support issues.
- Assist with large-scale Exchange migrations.
- Integrate Exchange with load balancing, anti-spam, and content filtering solutions
- An MS Exchange administrator must provide day-to-day on-call administration support.
- Resolve support tickets and requests.
- Monitor, document, and report on system utilization and capacity.
- Monitor virus and spam filtering statistics and success rates.
- Monitor backups and perform periodic test restores.
- Other related tasks or duties as assigned or required.
Job Requirements
- Bs.c Degree of any related discipline.
- +5 years of experience supporting the Microsoft Exchange 2013, 2016 environment.
- Excellent understanding of E-Mail Routing, Email Tracking, SMTP / application Mail Relay, Backup and Restore.
- Excellent understanding of windows Server 2003~2016 , Active Directory configuration , domain / group configuration , DNS , DHCP , messaging systems and products / protocols , TCP/IP , LAN / WAN methodologies .
- Good Knowledge in Disaster Recovery, DR Site.
- Good understanding of different network solutions and troubleshooting methodologies.Cisco products knowledge including routers and firewalls , Wireless networks , MS TMG
- Knowledge of Sophos XG Firewalls will be an added value.
- MCITP , CCNA is a plus but not a must .
- Excellent oral communication and interpersonal skills with proven ability to explain technical issues to non-technical people.
- Excellent over-the-phone troubleshooting skills with vendors, clients, and partners.
- Must be a team player , enthusiastic and willing to work and learn around the clock
- Must be able to work in a time-sensitive environment installing mission-critical systems.
- Must be able to work independently or as part of a small team.
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