Quality Assurance Head
Bourj Alarab, Alexandria
Job Details
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Job Description
- Lead the development, implementation, and maintenance of comprehensive quality assurance strategies and systems across all production lines.
- Supervise and mentor the quality assurance team, fostering a culture of continuous improvement and professional growth.
- Establish, monitor, and report on key quality metrics to ensure compliance with industry standards and customer requirements.
- Conduct regular audits and inspections of processes, products, and documentation to identify areas for improvement.
- Collaborate with cross-functional teams, including production, engineering, and supply chain, to resolve quality-related issues.
- Develop and deliver training programs to enhance quality awareness and best practices among staff.
- Investigate and address customer complaints, non-conformities, and root causes, implementing corrective and preventive actions.
- Ensure compliance with all relevant regulatory, safety, and environmental standards.
- Drive initiatives for process optimization, waste reduction, and cost savings without compromising quality.
- Prepare and present detailed quality reports and recommendations to senior management.
Job Requirements
- Minimum of 5 years and maximum of 7 years of progressive experience in quality assurance, preferably within the printing services.
- Proven experience in leading and managing quality assurance teams.
- Strong knowledge of quality management systems, standards, and methodologies (e.g., ISO 9001, Six Sigma).
- Demonstrated ability to analyze complex data and implement effective quality improvement initiatives.
- Excellent communication, leadership, and interpersonal skills.
- Experience with internal and external audits, regulatory compliance, and customer quality requirements.
- Ability to work effectively in a fast-paced, office-based environment.
- Strong problem-solving skills and attention to detail.
- Proficiency in quality management software and Microsoft Office Suite.
- Ability to collaborate with cross-functional teams and drive organizational change.
