Senior Software Technical Suppor...
Sheraton, Cairo
Senior Software Technical Support Engineer
Sheraton, CairoPosted 4 hours ago2 open positions
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Job Description
- Job Description
Senior Software Technical Support Engineer performs a variety of implementation, deployments, and troubleshooting requiring a wide knowledge of; company products, database engines, operating systems.
- Responsibilities:
Senior Software Technical Support Engineer, as part of the team, will be responsible for:
- Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirements.
- Company application troubleshooting and support during UAT and production.
- Customer Support and Customer Training.
- Work with multiple teams for the successful resolution of issues and incidents.
- Open to flexible working conditions including after-hours scheduled application maintenance and support.
- Creating Microsoft SQL Server and Oracle Databases scripts to identify and correct data integrity issues in customer's data
Job Requirements
Education:
- Bachelor's degree in engineering or computer science.
Job Details:
- 7 Year(s) of experience in the Application/SW support position
Technical Skills:
- Hands-on experience in Microsoft SQL Server and Oracle Databases scripts is a plus
- Knowledge of IIS , Tomcat, Rabbit MQ applications server is an advantage
- Variety of technologies including database principles, MS Excel skills, SQL, hardware/software, operating systems, and networking.
- Linux knowledge
- Good knowledge at Ticketing Systems
Personal Skills:
- Ability to Work Under Pressure
- Self-motivated professional to work with minimal direction with effective time management skills
- Strong Analytical and troubleshooting skills
- Innovative thinker
- Strong communication skills.
- Excellent attention to detail.
