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Job Description
Job Title: Customer Service Representative
Location: New Cairo, 5th Settlement, Egypt
About Sutherland Cairo:
Sutherland Cairo is a leading global customer service provider, supporting clients in a variety of industries. We are committed to providing our customers with the best possible experience, and we are looking for talented and motivated individuals to join our team.
Why work for Sutherland Cairo?
- Competitive salary and benefits package, including:
-Highest net salary in the market and overnight allowance (Starting from 10k Net)
-Medical insurance
-Bonus and incentive plan
-Annual competitions with travel prizes
-Very attractive Monthly and quartarly Bonuses
-VPN-Line after 3 months
-Gym discount
- 24/7 transportation (door to door for ladies)
- Certified Great Place to Work!
- Opportunities for career growth and development
- Positive and supportive work environment
- Commitment to diversity and inclusion
Responsibilities:
- Provide excellent customer service to clients over the phone
- Resolve customer issues quickly and efficiently
- Build relationships with customers and strive to exceed their expectations
- Work with a team to achieve common goals
Additional Information:
- This is a full-time position.
- Sutherland Cairo is located in New Cairo, 5th Settlement, Egypt.
Job Requirements
Qualifications
- Fluency in English (your English level has to be B2 or higher).
- Flexibility with night and overnight shifts
- Flexibility with working in an onsite setting
- Flexibility with commuting to the job's location, New Cairo, 5th Settlement.
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