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Job Description
Fluency in English is a must
Males only
- Bachelor’s degree minimum, preferably in Hospitality Management or a related field
- Excellent communication skills and a presentable appearance
- Ability to work under pressure in a dynamic environment
- Proficiency in computer use and hotel reception software (such as Opera, Fidelio, or Kewntra)
Job Requirements
- Greet and welcome guests in a professional and courteous manner
- Handle check-in and check-out procedures efficiently
- Answer phone calls and inquiries, providing accurate information
- Coordinate with other departments to ensure guest satisfaction
- Address guest complaints or issues promptly to ensure their comfort