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Front Office Receptionist

Shiny White Dental Cente...
Cairo, Egypt
Shiny White Dental Center  logo

Front Office Receptionist

Cairo, EgyptPosted 25 days ago
112Applicants for3 open positions
  • 33Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Greet patients warmly and ensure a welcoming experience upon arrival.
  • Register new patients and assist them in completing all necessary forms and documentation accurately.
  • Verify and update patient information in the data system to maintain accurate records.
  • Clearly explain dental office procedures, policies, and expectations to patients.
  • Schedule patient appointments efficiently and in alignment with the office’s calendar and protocols.
  • Confirm upcoming appointments and recalls following office procedures.
  • Inform patients of their financial treatment plan options and answer related questions.
  • Handle difficult or upset patients professionally, providing solutions or escalating when necessary.
  • Take full responsibility for maintaining high levels of patient satisfaction.
  • Ensure the reception area is clean, organized, and professionally maintained at all times.
     

Job Requirements

Requirements:

  • Professional attitude and appearance
  • Presentable and well-groomed with a confident demeanor
  • Proven experience as a front desk representative, receptionist, or in a similar customer-facing role
  • Proficient in English, both oral and written
  • Excellent knowledge of Microsoft Office, particularly Excel and Word
  • Strong communication and interpersonal skills
  • Effective organizational and multi-tasking abilities
  • Solid problem-solving skills and ability to stay calm under pressure
  • Customer service-oriented with a focus on delivering a positive patient experience

Working Conditions:

  • Working Days: 5 days per week
  • Days Off: 2 consecutive days off

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