Receptionist

We are seeking a friendly, organized, and proactive Receptionist / Administrative Assistant to join our clinic team. You will be the first point of contact for our clients, providing excellent customer service while ensuring the clinic’s operations run smoothly on a daily basis.

???? Key Responsibilities:

• Greet patients and visitors warmly and professionally
• Answer phone calls, respond to messages, and schedule/reschedule appointments
• Manage appointment calendar and ensure efficient time slot usage for doctors
• Handle patient registration, intake forms, and follow-up reminders
• Coordinate with physiotherapists for treatment flow and daily client updates
• Collect payments, issue receipts, and maintain accurate records
• Follow up with patients for feedback and ensure client satisfaction
• Monitor clinic cleanliness and restock supplies (e.g., sheets, sanitizers, forms)
• Assist with clinic reporting, documentation, and internal communication
• Liaise with partner gyms or external vendors when needed