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Job Description
- Greet and welcome visitors, clients, and employees in a professional and friendly manner.
- Manage the front desk area, ensuring it remains organized, tidy, and presentable at all times.
- Answer, screen, and direct incoming phone calls to the appropriate departments or personnel.
- Handle visitor registration, issue visitor badges, and maintain accurate visitor logs.
- Coordinate meeting room bookings and ensure meeting spaces are prepared for scheduled appointments.
- Receive, sort, and distribute incoming mail, packages, and deliveries.
- Assist with administrative tasks such as data entry, filing, and document management.
- Provide information and assistance to guests and staff regarding company facilities and services.
- Support office management with inventory tracking and ordering of office supplies.
- Respond promptly to inquiries and resolve issues related to the front desk or office environment.
Job Requirements
- 2-5 years of proven experience in a front desk, receptionist, or customer service role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Professional appearance and demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to handle sensitive information with discretion and confidentiality.
- Strong interpersonal skills and a customer-oriented attitude.
- Ability to work independently and as part of a team.
- Attention to detail and problem-solving skills.
- Flexibility to adapt to changing priorities in a fast-paced environment.