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Call Center Agent ( English Account )

Smart Village, Giza
Posted 11 months ago
89Applicants for1 open position
  • 89Viewed
  • 4In Consideration
  • 85Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

  1. Manage large amounts of inbound and outbound calls in a timely manner.
  2. Follow communication “scripts” when handling different topics.
  3. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
  4. Seize opportunities to upsell products when they arise.
  5. Build sustainable relationships and engage customers by taking the extra mile.
  6. Keep records of all conversations in our call center database in a comprehensible way.

Job Requirements

  • Tele-sales Background
  • Experience 6 month to 1 years /Sales
  • Negotiation Skills.
  • Excellent In English Write And Speak
  • 2 Days Off – Shift 8 Hours

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