- Send out notices to overdue accounts.
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- Make personal visits to Collect payments and post to accounts.
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- Reach out to customers with unpaid debt and attempt to collect from them.
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- Maintain files on the financial status of accounts.
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- Keep track of delinquent accounts and compile reports on them for management.
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- Set up repayment plans according to ability to pay.
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- Advise customers of default consequences and debt repayment policies.
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- Ensure all customer information is correct, including phone numbers and addresses.
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- Negotiate credit extensions.
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- Prepare statements for credit department.
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- Co-work with credit department on reconciliations
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