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Job Description
- Build long relationship with clients.
- Management and development of offline projects for clients.
- Plan and implement a marketing strategy for clients to increase ROI.
- Coordination and supervision of all key processes of the project.
- Respond to briefs from clients’ marketing departments.
- Operating as the lead point of contact for any and all matters specific to your accounts.
- Overseeing customer account management, including negotiating contracts and agreements to maximize profit.
- Make sure that project is delivered on the scheduled timeline.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Open new sales channels and improve client retention.
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
- Review with production team that they get the best suppliers with best Price.
- Assist with challenging client requests or issue escalations as needed.
- Prepare and present reports on their progress.
- Focus on building trust with key business stakeholders.
Job Requirements
- 5+ years of Account Management (BTL).
- 5 years of experience in customer service.
- Ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to details.
- Effective team-working skills.
- Influencing and decision maker.
- Passion for advertising and an understanding of what makes a good campaign.
- Resilience to deal with problems and constructive criticism.
- Sense of ownership and pride in your performance and its impact on company’s success.
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