Sales Specialist - Cairo (Outdoor)

Know-How Section

 

• Solid understanding of the general trade structure in Egypt and the sales cycle for durable consumer goods, especially water-related products.
• Familiarity with order generation, route planning, and basic inventory flow management.
• Ability to use manual or digital tools to track sales activities and customer data.
• Strong interpersonal and negotiation skills to build and sustain customer loyalty.
• Clear and effective communication with customers and internal teams regarding orders, payments, or operational issues.
• Professional representation of the company and its value proposition in the market.
• No direct reports; operates independently in the field while coordinating cross-functionally.
• Responsible for managing his/her own customer portfolio and delivering territory performance.
  
   

2. Problem-Solving Section

• Operates within established company sales processes and commercial policy while responding to daily field variables.
• Engages with diverse customer types requiring tailored approaches and situational judgment.
• Managing customer expectations around product availability and delivery timelines.
• Balancing priorities between different account types (retailers, semi-wholesalers, and wholesalers).
• Identifying and acting on opportunities to expand customer base or improve order consistency without promotional dependency.

3. Accountability Section

• Achieve sell-in targets by generating orders from general trade customers, including retailers, wholesalers, and semi-wholesalers.
• Conduct regular field visits to maintain strong relationships with assigned trade customers and secure consistent orders.
• Ensure full availability of the company’s product range at customer outlets to support stock rotation and customer satisfaction.
• Monitor customer stock levels and coordinate with the distribution/logistics team to ensure timely order delivery.
• Identify and onboard new retailers and wholesalers within the assigned territory to grow market coverage.
• Follow up on collections to ensure timely payments, adhering to the company’s credit policy.
• Maintain accurate records of customer visits, sales transactions, and account status using designated reporting tools.
• Report any customer issues, pricing dynamics, or competitor activity observed in the field to the sales manager.
• Adhere to daily route plans and visit frequencies as assigned by sales management.