IT Help Desk Agent
-New Cairo, CairoPosted 1 month ago
183Applicants for1 open position
- 1In Consideration
- 25Not Selected
Skills And Tools:
- Working on AD (Add user – delete user – change password).
- Working on DHCP Server.
- Working on Sophos Firewall (Adding new host – Monitor hosts internet uses).
- Install hardware, software, or peripheral equipment.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Oversee the daily performance of computer systems.
- Prepare evaluations of software or hardware, and recommend improvements or upgrades. Act as the first line of support for providing technical assistance.
- Test, deploy, and train end-users on internally developed software applications.
- Troubleshoot the network services Perform Data backup and security policies implementation of client terminals.
- Perform basic repairs to Copiers & Printers.
- Prepare accurate and timely reports.
- Document technical knowledge in the form of notes and manuals.
- BSc/BA in IT, Computer Engineer, Computer Science or relevant field.
- CCNA is must.
- MCSA is must.
- Excellent diagnostic and problem-solving skills.
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