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Head OF Operations

intella
Dokki, Giza

Head OF Operations

Dokki, GizaPosted 27 days ago
124Applicants for1 open position
  • 2Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

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Job Description

About the Role | Head of Operations: Intella is looking for a Head of Operations to join its core leadership team. This person will report to the CPO & will be primarily responsible for handling the client project execution in addition to the user onboarding & engagement. Key Responsibilities:

  • Set the vision and develop a strategy of operations and project execution
  • Handle the end-to-end user cycle: user onboarding, profile verification, rewarding & continuous engagement
  • Develop user acquisition & retention strategies
  • Deliver on project executions that are based on pre-defined success KPIS
  • Build a high performing team and motivate them to continually achieve higher levels of business impact.

Preferred requirements:

  • Prior experience in technology companies.
  • Achieve financial and operational targets for all aspects of operations while maintaining a high customer satisfaction level.
  • Develop, implement and enhance all processes and procedures to continuously improve the effectiveness/ efficiency 
  • Identifies performance and expectation gaps and facilitates resolution. Communicating and coordinating with internal departments

Job Requirements

Must-have requirements:

  • 7+ years of relevant experience in a fast-moving environment.
  • 5+ years of people management experience.
  • Great track record of leading functions like operations, strategy, business analytics, program/project management.
  • Strong stakeholder management skills with prior experience working with internal/external senior leadership.

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