Sales Specialist
Unioil -
Dubai, United Arab EmiratesJob Details
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Job Description
- Developing and sustaining solid relationships with all of key clients and DMU (Decision Making Unit).
- Research key customer wants and needs.
- Suggest solutions that answer clients’ needs and want.
- Research and source new potential clients.
- Ensure the ordered products are delivered in a timely manner
- Acting as the main point of contact between key clients and internal teams.
- Communicating and collaborating with other departments to ensure that key clients’ needs are met.
- Gather, report and communicate customers' feedback on service and product delivery.
- Measure, track and analyze key account metrics
- Compiling reports on account progress, goals, and forecasts for upper management
- Developing a thorough understanding of key clients' needs and requirements, and preparing customized solutions.
- Negotiating deals with key clients and meeting established deadlines for the fulfilment of each client's long-term goals.
- Achieving monthly, quarterly, annually sales targets by identifying and developing new customers.
- Ensuring high potential of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize company market share.
- Coordinating pre-sales and post-sales follow-up.
- Achieving and exceeding weekly and monthly KPIs.
- Key Accounts Analysis.
- Monitoring market trends and providing regular competitor feedback.
Technical & Personal Skills
- Proven work experience in GCC market and achieving set targets.
- Excellent communication skills, both written and verbal communication.
- Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
- People-oriented, and ability to self-motivation.
- Ability to identify potential areas of growth and identify new business partnership opportunities.
- Strong organization skills and multi-tasking skills.
- excellent customer service and leadership skills.
- Excellent analytical, problem-solving, and organizational skills
- Excellent communication, interpersonal, and negotiation skills.
- Team player.
- Ability to add value, reduce costs and make business improvements
- Strong technical knowledge and understanding of company products.
KAM Competencies:
- The ability to build rapport with key clients.
- The ability to handle multiple client accounts.
- Accountability.
- Collaboration.
- Creativity.
- Strong negotiation and conflict management.
- Exceptional customer service.
- Outstanding communication and interpersonal.
- Aptitude in networking and building relationships
- Excellent time and project management skills
- Ability to prioritize and meet critical deadlines
- Efficient Problem-solving skills.
Job Requirements
- Bachelor's degree in business administration, B.Tech (Food Technology) or a similar field preferred.
- legality and Ability to travel in work trips across GCC countries.
- Must come from FMCG, Food ingredients background
- 2-5+ years of experience as a sales rep.
- Should have extensive experience with B2B sales process.
- Ability to work independently and handle multiple tasks
- Friendly with Computer literate Proficiency in Microsoft Office and with business application software, SAP User.
- Fluent in English, preferable speaking one or more of this language’s little Arabic, HINDI, URDO, Mulayam.
- Sales certification preferred.
- Based in Dubai or near around.
- UAE Driving License is a must.