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Call Center Agent - Maadi

Raya Distribution
Maadi, Cairo

Call Center Agent - Maadi

Maadi, CairoPosted 26 days ago
172Applicants for15 open positions
  • 53Viewed
  • 12In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Solving customer complaints and eliminate the root cause.
  • Set up an action plan for the root causes to avoid received similar Complaints in further.
  • Increasing customer satisfaction through delivering excellent service with fast response to all our customers.
  • Maintain RAYA  image and the standard level of Service to all the Authorized organizations, vendors, and RAYA Customers

Job Requirements

  • Maadi
  • Bachelor Degree.
  • Excellent verbal, written, and interpersonal communication skills.
  • Outstanding customer service skills and dedication to providing an exceptional customer experience.
  • Exceptional listening and analytical skills.
  • Creative ability & writing proficiency.
  • Ability to multitask and successfully operate in a fast-paced, team environment.
  • Must adapt well to change and successfully set and adjust priorities as needed.
  • Must be proficient with Microsoft Office (Word, Excel, PowerPoint).

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